It is the mission of the Grand Haven Area Convention & Visitors Bureau to promote and market the Grand Haven Area as the Midwest’s best overnight destination for leisure stays, meetings/events and tourism-related activities year-round by providing services, resources and tools that foster an environment for area businesses to deliver the ultimate visitor experience.

The Grand Haven Area will be a leader in tourism and the most desirable four-season destination in Michigan where you can unwind, relax and enjoy the great outdoors.

We are a nonprofit, Destination Marketing Organization (DMO) established in 1986 under Public Act 59. This Michigan legislation allows us to collect 2 percent assessments from lodging properties and transient facilities within our district to go towards marketing the Grand Haven Area as an overnight destination for visitors. We provide approximately 650 rooms/units throughout our district which includes cities, villages, and townships. Our district is primarily recognized as Northern Ottawa County and encompasses Allendale, Coopersville, Ferrysburg, Grand Haven, Nunica, Spring Lake, and West Olive.

GHACVB Board of Directors

Chair Ms. Shelia McNally, Co-Owner Serendipity Resort & Suites 100 Franklin Avenue Grand Haven, MI 49417 616.842.2761 Vice Chair Ms. Karla Constantine, Member At Large 16451 124th Street Nunica, MI 49448 616.402.0625 Treasurer Ms. Linda Weavers, Co-Owner Blue Water Inn & Suites 1030 South Harbor Drive Grand Haven, MI 49417 616.846.7431 Secretary Mr. Tony Ciccantelli, Co-Owner Washington Street Inn 608 Washington Street Grand Haven, MI 49417 616.842.1075 Ms. Autumn Kumzi, General Manager Best Western Beacon Inn 1525 South Beacon Blvd. Grand Haven, MI 49417 616.842.4720 Mr. Eric Scott, General Manager Baymont Inn & Suites 1500 South Beacon Blvd. Grand Haven, MI 49417 616.842.1999 Ms. Jami Osterman, Director of Operations Jaqua Vacation Rentals 218 S. Beacon Blvd. Grand Haven, MI 49417 616.772.5007 Ms. Jessica VanGinhoven, Member At Large Coordinator of Community Engagement Ottawa County Parks & Recreation 8115 West Olive Road West Olive, MI 49460 CVB Board Members: 8 Open Lodging Seat: 1 CVB Staff Marci Cisneros Executive Director mcisneros@visitgrandhaven.com Jennifer Keefer Visitor Experience & Communications Specialist jkeefer@visitgrandhaven.com Interns Event Planning & Marketing (1) Marketing & Media (2) Intern@visitgrandhaven.com

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The Grand Haven Area Visitors Bureau

Vacation and Special Event Planning Services

We're here to help.

Whether it’s a corporate meeting for 500 or a family reunion of 25, the Grand Haven Area has just the right place to make it memorable. Please call us at 1-800-303-4096 or email us — we’re here to assist you with planning your meeting, reunion, group outing, sporting event or wedding.

Learn More About Our Services

Our Visitors Center

Our Visitors Center is located on Washington Avenue across the street from City Hall. Here you will find area information including our visitors guide, information on lodging, brochures for area points of interest, local maps, regional travel guides, and more. We also have a public restroom, complimentary water, and a large front porch. Stop by for a visit and to learn more about the area! Check out our latest internship opportunities below or drop us a line for more information.

(616) 842-4499

512 Washington Ave., Grand Haven, MI 49417

Visitor Center Hours:

March to October, Monday thru Friday, 9am to 5pm
November to February, Monday thru Friday, 10am to 4pm
We are closed on weekends and holidays.

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The Team

Marci Cisneros
Executive Director

Marci Cisneros is the executive director of the Grand Haven Area Convention & Visitors Bureau and has been an active member of the tourism industry for over 20 years. Marci serves as the Vice President of Grand Haven Lighthouse Conservancy and Treasurer of Michigan Port Collaborative; she also serves as a board member of Michigan’s Beachtowns. After spending 10 years in Tennessee and studying Business Management & Marketing at the University of Kentucky and Tennessee Tech University, she moved back to West Michigan to head the GHACVB office.

It’s not surprising that Marci loves to travel. She is always looking forward to her next adventure. To unwind, her passions include fly fishing, farm-to-table cooking, and advocating for natural resource conservation.

Jennifer Keefer
Visitor Experience and Communications Specialist

Jennifer joined the team in April 2023 and brings a lifelong love for the Grand Haven Area to her role. She manages our social media, marketing, photography, office communications, and visitor services. Jennifer enjoys helping travelers make the most of their visit and takes pride in promoting the community she’s always called home.

Outside of work, Jennifer loves to travel and explore, and she’s often found hiking or biking along the area’s many scenic trail systems. An avid birder and photographer, her favorite local spots include Harbor Island and the many beautiful Ottawa County parks.

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Team

Internships

We are always on the lookout for creative and enthusiastic interns who are eager to learn more about the destination marketing industry. We pride ourselves on offering real-life, hands on learning experiences for interns. Our internships offer experience in marketing, public relations, customer service, communications, website management, social media marketing, tourism and more.

Check out our latest internship opportunities below or drop us a line for more information.

Annual Internship Opportunities:

Special Event & Marketing Internship (1)
March – June
Marketing & Media Internship (2)
May – August

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The Grand Haven Area Visitors Bureau