About the Grand Haven Area Convention & Visitors Bureau

We are a non profit, Destination Marketing Organization (DMO) established in 1986 under Public Act 59. This Michigan legislation allows us to collect 2 percent assessments from lodging properties and transient facilities within our district to go towards marketing the Grand Haven area as an overnight destination for visitors.  We provide approximately 650 rooms/units throughout our district which includes cities, villages and townships.  Our district is primarily recognized as Northern Ottawa County and encompasses: Allendale, Coopersville, Ferrysburg, Grand Haven, Nunica, Spring Lake, West Olive.

Grand Haven Area Visitors CenterVisitors-Center-1

Call us! (616) 842-4499
Visit us! 225 Franklin Ave., Grand Haven, MI 49417
Hours: Monday – Friday, 9am-5pm

We are closed weekends and holidays.

Our Visitors Center is located in downtown Grand Haven inside the historic building known as the Mary A. White House. Here you will find area information including our visitors guide, information on lodging, brochures for area points of interest, local maps, regional travel guides and more. We also have public restrooms, complimentary water, and a large deck. Stop by for a visit and to learn more about the area!

Meet the Staff!

Kelly O’Toole
Visitor Experience Specialist
Kelly O’Toole serves as the Front Desk/Visitor Experience Specialist and joined the CVB staff in August 2022. She grew up about an hour north of Grand Haven, and after spending several years in the middle, northern, and eastern parts of Michigan’s mitten, she returned to West Michigan to live in the Grand Haven Area. To Kelly, Lake Michigan life is the best life. When she’s not giving 110% to assist visitors in experiencing the ultimate stay in the Grand Haven area, Kelly enjoys reading, writing, and walking the many beautiful local parks.


Marci-3Marci Cisneros
Executive Director
Marci Cisneros is the executive director of the Grand Haven Area Convention & Visitors Bureau and has been an active member of the tourism industry for over 20 years. Marci serves as the Vice President of Grand Haven Lighthouse Conservancy and Treasurer of Michigan Port Collaborative; she also serves as a board member of Michigan’s Beachtowns.  After spending 10 years in Tennessee and studying Business Management & Marketing at the University of Kentucky and Tennessee Tech University, she moved back home to West Michigan to head the GHACVB office.

Not surprising – Marci loves to travel. She is always looking forward to her next adventure. As a way to unwind, her passions include fly fishing, farm to table cooking and serving as an advocate for natural resources conservation.

Grand Haven
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